Our Values and Culture
Living our four key values is an important part of achieving this vision.
- Customer Focus; Keep the customer at the heart of all that we do.
- Value our People; Our people are respected and valued in an honest, open environment.
- Drive for Results; Tenacity for ambitious and competitive results – delivered with pace.
- Accountability; Take personal responsibility and deliver what we say we will.
At WHSmith everybody is treated fairly, with respect and is given the opportunity to be involved in the business’ success. In support of this aim, peoples’ differences are valued and recognised in everything that we do. We attract and develop the best talent, seeking to include the broadest range of people and perspectives.
The reason I enjoy working with WHSmith because I am challenged on a daily basis. At WHSmith I experience a perfect blend of culture and challenge. My co-workers, management team are social, knowledgeable and caring. In WHSmith hard work is rewarded and there are always great opportunities within the company.
WHSmith is a large international company with lots of opportunities for career development. They have provided me with excellent mentoring, training and development in my short time in the company and encouraged my idea to continue my education in Accounting, specifically the CPA. Everyone at WHSmith is friendly and approachable and I thoroughly enjoy my time at work.
Opportunities for growth are endless at WHSmith. Hard work and diligence are acknowledged and you can achieve as much as you set your mind to it. I started off as a team member at the UNSW store and along the way met amazing colleagues; one thing led to another and now I’m an inventory analyst at the Support Office. WHSmith is a great work environment to explore and develop your strengths and capabilities. It really is a great feeling to see my previous in-store experience and relationships be an invaluable asset to the team.