Fresh food & Friendly service

WHSmith FOOD Store
  • About WHSmith Food
About WHSmith Food

About WHSmith Food

WHSmith Food has been serving fresh, made-on-site meals to hospital and airport communities across Australia since 2005. Starting with our Fresh+ cafés, we’ve grown into a portfolio of modern food brands that reflect how people eat today, with more variety, more care, and more connection.

From the comfort of Long Shot to the vibrant energy of Market Kitchen, our newer concepts are designed to elevate food experiences in high-demand environments. We also create bespoke café brands like Stop 72 at The Alfred Hospital, ensuring our offer feels local, relevant, and easy to love.

We serve thousands each week with food made fresh daily, priced fairly, and delivered with fast, friendly service. Our sites run seasonal promotions, offer great value to hospital staff, and provide catering for meetings and events.

Find your closest store in the Store Finder below.

Our Brands

Long Shot was originally developed in 2017 and quickly became a favourite among hospital staff. Our highly trained baristas treat coffee-making as a science, and their passion is evident in every cup. The concept has been so successful that we’ve since expanded it across multiple hospital and airport locations.

Market Kitchen is a vibrant all-day eatery inspired by bustling food markets. Located at The Alfred, it delivers fresh, made-to-order meals from morning to evening in a modern, open setting. Designed with customer flow and visibility in mind, it blends urban aesthetics with seamless service, variety, and seasonal menus.

Stop 72 is a modern café concept created specifically for The Alfred Hospital to serve the needs of its busy hospital community. Designed with flow, comfort, and accessibility in mind, it delivers quality espresso and wholesome meals fast. With calming design touches, Stop 72 is a daily sanctuary within the hospital.

Doctors Orders, a popular high-volume coffee house and fresh food hub at Gold Coast University Hospital, serves as a favourite spot for hospital staff and university students, serving over 1000 coffees daily. The café features a second outlet that focuses on healthy food options while also providing high-volume catering services to multiple hospitals.

The Food Depot is a full-line café used in our larger hospitals. Some of the principles of the café have been used for Market Kitchen, but adapted to suit the vision for The Alfred with the latest and best in design and technology. 

Soho is a contemporary café located on the Royal North Shore Hospital Campus. It predominantly serves NSW Health staff with a high-end finish and huge space for formal and informal staff meetings. 

Fresh+ was established in 2005 and was our first concept in the hospital café space. To this day it continues to operate to the delight of staff at many of our hospital campuses. We have since developed new brands each tailored to the market within which they operate.

Our Customers

We’re committed to redefining the hospital café experience for both patients and staff. Our mission is to offer patients and staff a café experience that goes well beyond what is traditionally expected in a hospital. A place that feels welcoming, uplifting, and thoughtfully removed from the clinical environment.
Across all our locations, we understand the vital role that food and beverage outlets play in shaping the broader healthcare experience. Our thoughtfully curated menus and flexible café formats are designed to meet the evolving needs of modern health precincts. Whether it’s a quick grab-and-go or a full-service café experience. That’s why we focus on delivering vibrant, engaging environments through genuine connections with our partners and customers.

With proven expertise in hospital retail and trusted partnerships across Australia, WHSmith Food goes beyond expectations to create welcoming spaces that feel like a moment of escape from the clinical setting, without ever leaving it.

Find a Store

  • Doctors Orders Canteen - Gold Coast University Hospital

    1 Hospital Blvd Gold Coast University Hospital, Southport

    p: 0412269973

    View store details

  • Fresh+ - Blacktown

    Blacktown Hospital Level 3, 18 Blacktown Road

    p: (02) 8880 3764

    View store details

  • Fresh+ - Kempsey

    Kempsey District Hospital, Ground Floor, 118 River Street, NSW, 2440

    p: (02) 6563 1578

    View store details

  • Fresh+ - Lismore (Café)

    Lismore Base Hospital, Ground Floor, 60 Uralba Street. NSW, 2480

    p: (02) 6620 2316

    View store details

  • Fresh+ - Logan (Café)

    Logan Hospital, 1st Floor, Cnr Armstrong & Loganlea Roads, QLD, 4131

    p: (07) 2104 1297

    View store details

  • Fresh+ - Logan (Kiosk)

    Logan Hospital, 1st Floor, Cnr Armstrong & Loganlea Roads, QLD, 4131

    p: (07) 2104 1298

    View store details

  • Fresh+ - Lyell McEwin

    Lyell McEwin Hospital, Ground Floor, Haydown Road, SA, 5112

    p: (08) 8255 0024

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  • Fresh+ - Port Macquarie (Café)

    Port Macquarie Base Hospital, Ground Floor, Wrights Road, NSW, 2444

    p: (02) 6581 3327

    View store details

  • Fresh+ - Port Macquarie (Coffee Shop)

    Port Macquarie Base Hospital, Level 2, Wrights Road, NSW, 2444

    p: (02) 6581 3440

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  • Fresh+ - Queen Elizabeth Hospital

    Queen Elizabeth Hospital, 28 Woodville Road, Woodville South

    p: 08 8222 6000

    e: queenfreshplus@whsmith.c...

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  • Market Kitchen - Alfred Hospital

    Alfred Hospital, 55 Commercial Road, Melbourne

    View store details

  • SOHO Espresso - NSW Ministry of Health

    Ground Floor, NSW Ministry of Health, 1 Reserve Road, St Leonards

    View store details

  • Stop 72 - Alfred Hospital

    Alfred Hospital, 55 Commercial Road, Melbourne

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  • The Food Depot - Campbelltown

    Ground Floor, Herry Road, Campbelltown, Campbelltown Hospital,

    View store details

  • The Food Depot - Wagga Wagga

    Ground Level, Wagga Wagga Hospital, 260-280 Edward Street, NSW, 2650

    View store details

General Enquiries

Please use the form provided to contact the WHSmith FOOD Team